31 Aralık 2012 Pazartesi

Crazy in America

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[UPDATED] 
Christmas Day brings more detailed news of still another horrific shooting massacre, this one caused by a lunatic in upstate New York who set a house fire on Monday in order to ambush responding firefighters. The gun he used for the killings was the same model of semi-automatic-like assault rifle, a Bushmaster .223 (a civilian version of the military M16), as the weapon  used by another lunatic to kill those little children and those teachers in Connecticut less than two weeks ago.

The New York Times story on the latest shooting (link) is far better than the Rochester paper's (and the Buffalo News only runs wire, sadly, and, pathetically, so on Wednesday does the hometown Rochester Deomocrat & Chronicle, a Gannett paper, natch).  The killer shot and murdered two firefighters, and injured two others as they responded to the fire. Today, authorities found the body of another victim, believed to be the killer's 67-year-old sister, in the rubble of the burned house in Webster, N.Y. 

The killer, this Spengler, had a long rap sheet. In 1981, the Times story says, "he pleaded guilty to manslaughter for bludgeoning his 92-year-old grandmother to death with a hammer. He was imprisoned until 1998."

(Wait a minute, you and I are asking: He hammered his granny to death and got off with manslaughter and a sentence of less than 20 years? Explanation, please!)

But I was taken with a statement from the understandably deeply grieving fire chief, Gerald L. Pickering (emphasis mine): “We know that people are slipping through the cracks, not getting the help they need. And I suspect that this gentleman slipped through the cracks. Maybe he should have been under more intense supervision, maybe he should not have been in the public, maybe he should have been institutionalized, having his problems dealt with.”

I take no issue with a deeply distraught fire chief, but I do with the tenor of the times and with journalism, this reflexive assumption that somebody like this murdering psychotic needs "help." Let's examine that for a minute. A fellow who bludgeoned his grandmother to death, who is known locally as a dangerous lunatic, who proclaims that he wants to kill as many people as he can, who sets a fire in order to ambush firefighters, four of whom he shoots and two of whom he killed (plus the victinm found today in the rubble, so far publicly unidentified) -- this man does not need our "help." Rather, it's we who need help. Society needs help in the form of protection from a murdering maniac like this.

Chief Pickering is exactly correct when he says that "maybe he should have been institutionalized." That is, locked up -- not for his own good, to hell with him, but for the good of society.

To the extent that the mental health industry actually cares about treating the severely mentally ill (and the evidence is, the industry cares not very much at all for that mostly futile, largely unrewarding chore), the touchiest clinical subject at hand is the idea of institutionalizing the severely mentally ill who pose real and present danger to society. There is, for one thing, no money to be made in that. And, of course, there is the horrific history of the grim state-run mental hospitals (most of which were basically patronage mills for the benefit of state politicians).

On the other hand, until the insane asylums were emptied out in the 1960s and 1970s, there was, in fact, a place for society to keep people like Spengler (and the maniac who shot those children, and the other maniac who shot my congresswoman Gabby Giffords and all those others in Tucson, ad infinitum) away from the rest of us.

The subject of some form of reinstitutionalization is enormously complex and fraught with social danger, especially in a health-care system in which mental health services are a profit center, as they have been since the 1980s. Who decides? But I would submit that in a case like Spengler, institutionalizing him was not even a close call. And  Lanza in Connecticut, or Loughner in Tucson, among others in our pantheon of mass murderers probably would have had no problem making the cut, either, in an intelligently and honestly run mental health system.

In a note left at the crime scene before he shot himself, this Spengler clearly self-diagnoses: homicidal maniac. "I still have to see how much of the neighborhood I can burn down and so what I like doing best: Killing people," the note reads in part.

Incidentally, the promise inherent in deinstitutionalization was that after we closed the horrible industrialized public insane asylums, we would establish in their place effective, adequately funded community mental health centers, emphasis on "community," where a range of critical-care services would be available, and where clinical psychiatrists and other trained professionals would be able to closely monitor cases from a local perspective. In other words, a Spengler or a Lanza or a Loughner would be on the radar, at least.

[UPDATE: Wednesday's Times has an op-ed piece by a psychiatrist named Paul Steinberg who assumes the sanctioned industry position on whatever the hell schizophrenia actually is -- which officially sanctioned position is, that it is a diagnosable physical disease (hence treatable with reimbursement under insurance policies, at least for those who have enough insurance).  Steinberg mentions another homicidal mass murderer, the one who massacred 32 people at Virginia Tech in 2007 (emphasis mine): "At Virginia Tech, where Seung-Hui Cho killed 32 people in a rampage shooting in 2007, professors knew something was terribly wrong, but he was not hospitalized for long enough to get well." The assumption being that this particular homicidal maniac might have gotten  well through intervention and therapy, rather than that society could have been protected through custody.]
 

After deinstutionalization and the concept of genuine community mental health clinical care went terribly wrong, nearly all mental health money flowed toward luring the worried well into treatment. As the psychiatry establishment, long a kind of orphan child in medicine, sold its soul to profiteers, it gained unaccustomed hospital-industry respect as financial rainmakers, if not as physicians. The promise of deinstitutionalization and community mental health. focused on the truly mentally ill, was cynically dashed. The desperate homeless roaming city streets were only the most visible, and in many ways benign, consequence. The Spenglers and Lanzas and Loughners and were the real payoff. (Abetted, of course, by the gun lobby that ensured that homicidal maniacs could be armed to the teeth with the latest in murderous assault weaponry).


The subject of critical mental-health care is on the table again, and I'm currently working on a revision and update of my 1994 book "Bedlam: Greed, Profiteering and Fraud in a Mental Health System Gone Crazy" (St. Martin's Press), under a new title, "Crazy in America," and a new publisher.

The book is focused on the greatest health-care financial fraud of them all, the pillaging of the mental-health-care system by rapacious for-profit psychiatric hospitals and affiliated therapists, including alcohol and addiction charlatans, in the 1990s. But the book also provided a primer on the sordid history of mental-health care in this country, where the money all started flowing toward the "worried well" who had insurance to bilk, and away from the truly crazy, who tend not to have much insurance coverage to bilk, tend to resist treatment, and in many cases are impossible to cure anyway.

"Bedlam" will be reissued, in a revised edition, as "Crazy in America," in the spring.

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Department of Worthless Surveys, Air Travel Division

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Whenever I see that the source of a particular piece of news is the U.K., I slip on my skeptical specs.

And here today we see, getting some mileage in slooow-day news reports where editors know nothing about travel (which is nearly all of them), a survey on flight attendants' pet peeves about passengers that seems to reflect realities that haven't been real in several decades.

It's via Skyscanner, a British (uh-oh) site that purports to have its finger on the pulse of air travel, and purports to have surveyed 700 "cabin crew members" (translation: flight attendants) on their complaints about passengers. (I'm waiting for a survey of passengers on their complaints about flight attendants, but oh well).

Annotated in my italics:

Top complaint (26 percent); "Clicking fingers to get your attention." Now really, when is the last time you saw that on a flight, or even had the presumption that a flight attendant had the time, or inclination, to respond? 

No. 5: "Talking through the safety demo." Yes, let us not deny the flight attendant the opportunity to explain how to buckle that seat belt without distractions from a passenger in the middle seat of row 28, arms pinned to his side as the five-hour flight begins, gasping for air.

No. 6: "Asking for more blankets/pillows." More?!!

No. 8: "Asking for a different meal." Different meal?!! They don't even pass out peanuts these days.

No. 10: "Asking for a specific brand of drink." Coffee, tea, or you're under arrest for disrupting a flight.

Here's the link to this giddy survey.

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Shame in Westchester County

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In my 40-plus years in the media business, as I suppose it's now and forever to be called, I have come to certain empirical conclusions, among them that there is nowhere to be found any personage quite as sanctimonious in general as the publisher or editor of newspapers owned by the rapacious Gannett organization.

Strong words, but I can back them up through hard-nosed and long observation, though my own experience at a once-good-quality Gannett paper in South Jersey was actually salubrious over 30 years ago. However, it lasted for only exactly one year, as the investigations editor, before the worthies at far-off corporate headquarters realized with an aghast start that we were spending entirely too much money on actual journalism. With stunning speed, they lowered the boom one afternoon in a truly remarkable bloodbath that had the intrepid publisher and editor gone by nightfall, and the new publisher installed, with his name already painted over to replace the old one in the publisher's parking spot, by the start of business the next morning. (They'd grabbed the executive for the job from another Gannett paper and abruptly shipped him out, overnight bag in hand, by company jet, to make their statement. I was mightily impressed by the ruthless efficiency, and began sending out my own resume forthwith.)

Anyway, we have the case now of a publisher and an editor of a Gannett paper in Westchester County, N.Y., the Journal News, who somehow thought it would be a grand idea (inexpensive, too) to ask the authorities for the names and home addresses of every single holder of legally registered handgun-permits in Westchester and two adjacent counties, and to publish that exhaustive database, accompanied by an online interactive map to pinpoint the dangerous gun-owners' homes.

A public service! cried the publisher, one Janet Hasson. The editor, one CynDee Royle (yes, she spells her name that way) defended the move as important journalism, given the current raw emotions over the latest mass shooting massacre in Connecticut. [No explanation was offered, then, of why no attention was been paid to rifles, including the semi-automatic assault weapons that figured in the recent massacres.]

Anyway, lots of handwringing in the industry has ensued over the Journal News initiative, providing those pious journalism ethicists who have infiltrated the profession like Saudi morality police with another brief raison d'etre.

So far, the debate seems to be focused almost entirely on whether the public was served by this, with copious attention paid to those who said it was, given the critical issues involving guns. Equal attention (balance must be served, you know) was given to those who said the publication of the database created public safety concerns for legal gun-permit owners, among them police officers and judges, not to mention battered wives, who might, shall we say, have some cause to ensure defense from enemies lurking within the shadows. True enough, that.

(You might also note that the publication merely posted a database of public records obtained through a Freedom of Information request to public authorities. Beyond that, there was no actual journalism involved; no attempt to report on the wide world of differences between legal handgun permits and assault-weapons permits, not to mention illegal guns and the whole sordid world of assault-weapon gun marketing. That, of course, would require spending money on reporting, and I have already provided personal anecdote on the consequences of that, in a different context.)

Nor was any indication given that causing a great public and media commotion by disseminating the names and home addresses of legal handgun permit-holders, in this context, at this time, might have the very real effect of muddying waters that had recently begun to clear on the debate over gun control in this country. Suddenly, the NRA and its stooges, who had been in deep defensive crouches, have wide-open access to the bully-pulpits again, thanks to the "public service" journalism of the Journal News of Westchester County, N.Y. Suddenly, gun control common sense might have lost the initiative.

Just because you can legally do something, like obtain and publish that database, doesn't mean you should do it.

Editor CynDee Royle (that's really how she spells her name), said the following to her own paper,  safe in the knowledge that her statement would not be uncharitably questioned: "We felt sharing as much information as we could about gun ownership in our area was important in the aftermath of the Newtown shootings.”

It went unremarked-upon in that paper, naturally, that this statement seemed to draw direct a connection between the thousands of legal hand-gun-permit holders (and Journal News readers) in the Lower Hudson Valley and the homicidal maniac who used his gun-nut mother's assault rifle to murder those little children and teachers in Connecticut two weeks ago

Local reaction was sharply negative to the Journal News stunt. "They've put me on the same level as a sex offender," one local woman told the Washington Post. (Link)

Incidentally, no attention that I have seen has been focused on what I regard as probably the real motives of the sanctimonious publisher and editor (and of course the reporters and various sub-editors and graphics specialists) who pulled this stunt, which I regard as execrable, utterly irresponsible journalism.

Given my own position that this is not a public service but rather a base journalistic disgrace, I'm looking for a motive, and the one I see is: Shaming. This, in my opinion, was an outrageous attempt by self-righteous journalists to publicly shame those who have handgun permits. Evidently, someone at the Journal News thought that guns in general were simply bad, with the clear implication that anyone who has a legal handgun permit needs to be carefully watched by neighbors.

There is precedent for this kind of civic thinking, as Mr. Hawthorne noted some time ago.

Internet reaction to this Journal News stunt has been vociferous. One blogger has gotten a lot of mileage by posting the names and addresses of the publisher and editors, as well as the CEO of the Gannett company. Name of blog: For What It's Worth.

Meanwhile, Editor CynDee Royle, startled by the personal attention online, has evidently gone to the mattresses, as they used to say in the mob. Or at least the virtual mattresses.

Here's a link to the original self-righteous News Journal story. It's a reminder, if those of us who toil in the responsible warrens of this beleaguered profession need another one, of why so many people hate the media.

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Travel Mess. Hey, It's Late December!

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Map, via Flightview.com (as of 6.26 p.m. EST), shows lots of yellow lights at major airports. That's not good! Red dots are worse. Look for more red dots as this winter storm spreads northeast.

The TV weatherpeople all have their hair on fire, but hey, it's late December! It's winter and it snows. News reports breathlessly talk about the "killer storm," and keep track of the "death toll" (12) -- but you know what? People die during bad weather all the time. (They even die during good weather). Ask any hospital emergency room doctor or EMS technician. So the "death toll" in any routine storm is usually meaningless, except as a way to dramatize bad weather and give it some kind of a narrative.

It's just crappy weather. 

But one factor that's actually new: Airlines have shrunk domestic capacity to the point where there is absolutely no slack in the system. A cancelled flight often means a day's delay for a connection, in that case.

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Wing and a Prayer in Iran

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Here's one of the things you get when you mix civil society with obsessive and fanatical religiosity:

From today's Times: "Under a directive announced Wednesday by Iran’s Civil Aviation Organization, all aircraft will be prohibited from flying across the country during the Adhan, or call to prayer, when many devout Muslims pause to face toward Mecca and pray."

That's a five-times-a-day ritual. Link.
"Buh-bye!"

Also, "serious attention" will be given by the religious police in enforcing more strict Islamic dress codes for women at airports.
"Allahu akbar!"


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27 Aralık 2012 Perşembe

Christmas in London

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It's going to sound odd to say, but I've never been anywhere except home for Christmas. That's where Christmas is, to me.

So you can imagine my feeling out of sorts to hear that I have to spend the week before Christmas in London.

I can hear the collective "whaaaahhhh," but in all my professional years I have never had to travel during the Christmas season. And as someone who uses the week before the holiday to finish the finishing touches, it's quite unsettling.

So here it is December 19th and I'm in London.   And you know what?  It's gorgeous!

Christmas in London is ... Christmas!  Just like in NY but oh so different.  So ... London. As it should be.

The shopping ... none can compare ... although it's all been voyeuristic since I've been busy with work since the moment I got here.   I did grab a moment to go to Liberty of London - quite the cool London retail experience.  Flowered shirts to die for.


I will be home for Christmas, that's for sure.  But now London holds a special allure for me as part of the holiday experience.  Perhaps I can do it someday for pleasure and really capture the essence of it.

Happy Holidays!  What's your experience?  Jim.

Jim Joseph
President, Cohn & Wolfe NA
Author, The Experience Effect series
Marketing Professor, NYU

Liberty London

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I had the retail experience of my life yesterday while traveling in London.  I'm a big retail aficionado, so it's hard at this point to find something that impresses ... and that feels really different.

Several of the concierges at the hotel told me that I simply must go to Liberty London.  I was familiar with the brand, mostly from the flower prints known famously.  But I was not familiar with the retail store.

It's a wow!  Beautiful skin care and cosmetics department, but honestly not game changing and the Christmas shop was just ok ... not differentiating at all.  Feeling a little underwhelmed, I headed to the lower level for the men's department.  Boom!  Room after room of different styles and lines that were unique to me along with some familiar names.  I could have spent hours there ... and several paychecks.

Feeling a bounce in my step I then headed to the home section where the selection of accessories was the most eclectic mix I had seen in years.  With prices that didn't discourage, all wonderfully merchandised to pick up and investigate.  I didn't really get to the women's handbags section, but it looked like it had an incredible mix of brands (high and low), again all merchandised for easing browsing.

It all just felt so ... London ... which was just what I needed.  I really needed a shot of something tied to the city and the culture, not the same as what we can get at home.  I'm coming home satisfied!

Liberty London is a must see, quintessential London.  And BTW, the sales help were amazing which is such an important part of the brand experience.

What's your experience?  Jim.

Jim Joseph
President, Cohn & Wolfe NA
Author, The Experience Effect series
Marketing Professor, NYU

Merry Christmas??

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I witnessed a very interesting cultural phenomenon when I was in London this week.  Everyone there says,  "Merry Christmas."  Signs in all the retail stores say, "Merry Christmas."  Rolling electronic signage on the sides of businesses say, "Merry Christmas."  All the sales clerks and basically everyone you run into says, "Merry Christmas."

I have to say it took me off guard at first.

Here in the States, we've evolved to "Happy Holidays" to recognize our cultural diversity and so as not to assume anything.  I've gotten comfortable with "Happy Holidays."  It fits us.

Now I'm a big fan of Christmas, huge in fact.  We put up five Christmas trees in our house this year, and we have an ornament collection that makes me so happy.  We celebrate Christmas with fever!  Honestly, not from a religious standpoint, but from one of family and home.  That's just the way we are.

So for me when someone says "Merry Christmas," it means "have an amazing time with your family and friends during what is the most delicious part of the year."  That's just me ... I know that it means very different things to other people, which is wonderful.

And I'm not commenting here at all if we should be saying "Merry Christmas" to each other ... because of who we are as a culture "Happy Holidays" makes much more sense.  But I did like hearing folks say to me "Merry Christmas" because every time they said it I pictured my family.  Memories of my cute little kids on Christmas morning popped up in my mind.  I don't get that same warm fuzzy with "Happy Holidays."

The point here is that it's wonderful to view and participate in other cultures ... without judgement ... with love and respect, and to learn something from it.  I can't wait to visit another part of the world next year at this time and see what the experience is like.

Whatever you call it ... and I love you for it ... enjoy the balance of the year with your family and friends.  Rest, relax, unwind, and partake ... it's what the season is meant for!

What's your experience?  Jim.

Jim Joseph
President, Cohn & Wolfe NA
Author, The Experience Effect series
Marketing Professor, NYU

An Entrepreneur Holiday

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Happy Holidays!  The week between Christmas and New Year's Eve can be the most relaxing of the year, there's no doubt about that.

But for entrepreneurs, it can also be the most productive.

Here's an article I wrote for Entrepreneur Magazine that explains why.

What's your experience?  Jim.

Jim Joseph
President, Cohn & Wolfe NA
Author, The Experience Effect series
Marketing Professor, NYU

2012 Favorite Blog Posts

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Every year I do a review of my favorite blog posts ... no scientific analysis, just my pick of my favorite topics of the year ... those that put a smile on my face.  Here we go, hope you enjoy my list for 2013!

10 - When Marketing & PR Collide:  I hosted a really fun roundtable discussion about careers in PR which became a top 10 read for The Holmes Report.

9 - New NFL Uniforms:  even professional football players can have body issues!

8 - Middle Age:  IMHO, the best piece of advertising of the year.

7 - Ten Things That Make Me Happy:  the show from Bravo is a true take on personal branding, just as I write my third book on the topic.

6 - Anti-Aging Jeans:  pull your jeans down, take ten years off!

5 - More "Reality" in Advertising:  new legislation ensures proper brand communications, and it totally fascinates me.

4 - 9/11, Pay It Backward:  a real moment of moments, that put some new meaning behind the day.

3 - Rock & Roll Hall of Fame:  they finally "got it right," with the inclusion of Donna Summer.

2 - Should A Brand Have An Opinion?:  when a brand makes a political statement, isn't it just targeting?

(drum roll please)

Now for my favorite blog post of the year ... it just might surprise you!

1 - Drugs Over Timeline:  one of the most effective uses of Facebook timeline and an example that I constantly reference as the most creative piece of marketing of the year.  In fact, my team is probably sick and tired of hearing me talk about it!

Agree, disagree?  What's your experience?  Jim.

Jim Joseph
President, Cohn & Wolfe NA
Author, The Experience Effect series
Marketing Professor, NYU

PS - just for fun, here's my list of favorite blog posts from 2011.  My what a difference a year makes!

20 Aralık 2012 Perşembe

The Bill Of Rights Monument

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I have often mentioned the Bill Of Rights Monument my friend Chris Bliss has been working on in Phoenix for nearly a decade, so I'm happy to see that the limestone carvings (some of which weigh more than three tons) are in place on the statehouse grounds, where the monument will be officially dedicated this Saturday. Not coincidentally, that's the 221st anniversary of the ratification of the Bill Of Rights, one of the greatest documents in human history.

Chris pushed this through the Republican-dominated Arizona legislature in such a bi-partisan manner that no one voted against it. Then he went out and raised several hundred thousand dollars in private donations to fund it (there's not a single taxpayer dollar paying for the monument). To give you an idea how widespread support for the project has been, Chris will be joined at the dedication by staunch right-wing GOP Governor Jan Brewer as well as staunch left-wing Rep. Kyrsten Sinema, who was just elected as the state's first bisexual member of the US Congress.

Chris joined me on KTRS/St. Louis this afternoon to talk about the monument, the all-star comedy concert that helped fund it, and the process of getting it done. Listen, then click here to subscribe to these podcasts via iTunes!


The NY Times has posted a big article on Chris and the Bill Of Rights Monument, and here is a time-lapse montage of the monument's ten pieces being installed at the site last week...

Shots Fired, Nothing Changed

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After Columbine, things were supposed to change. After Virginia Tech, things were supposed to change. After Aurora, things were supposed to change. After Gabby Giffords, things were supposed to change. After every mass shooting, things were supposed to change.

Nothing has changed.

What makes anyone think things will change after the horrific events in Newtown, Connecticut, today? There's already talk about gun control, just as there was after those incidents, as well as the mall shooting in Portland, and the murder of a woman by a Kansas City Chief who then committed suicide. Someone always wants to start a discussion about guns, and someone else always says it's too early, we're still grieving. So the discussion never begins, or never continues, or when it does, it's always the same old points made by the same old parties.

And nothing changes.

I'm not a gun guy. I've never fired any weapon more lethal than a water pistol. I plan on going my entire life without shooting anything. I don't believe people need as many guns as they have, and wish there were a rational way to reduce the number of victims who die from gun violence (34 Americans every day!).  But I've yet to hear anyone elucidate what changes in the law would have kept today's murders from taking place, since the guns were purchased legally by the killer's mother (who became one of his victims) and they weren't assault weapons (so any ban on those wouldn't have saved a single life today).

New York Mayor Michael Bloomberg, a gun-control advocate, issued a statement today, urging action from President Obama, but he wasn't specific in what he wants either the White House or Congress to do:

The country needs him to send a bill to Congress to fix this problem. Calling for "meaningful action" is not enough. We need immediate action. We have heard all the rhetoric before. What we have not seen is leadership – not from the White House and not from Congress. That must end today. This is a national tragedy and it demands a national response.
Meanwhile, Mr. Obama said in his own emotional statement today:
We're going to have to come together and take meaningful action to prevent more tragedies like this, regardless of the politics.
Forget about fighting the NRA and minions on Capitol Hill. What explicit solutions can government undertake to change our crazy gun culture? What non-rhetorical answers would these leaders enact?

I can't imagine the horror of having a small child killed while at school, or even having my daughter live through the horror at her school and have to deal with the psychological trauma afterwards. While the overwhelming majority of schools in the US are safe, there have been far too many pins added to our national of school shootings map.

But I also can't understand why any parents allowed their little kids to be interviewed on TV and radio today. On ABC, Chris Cuomo made a girl essentially re-live the nightmare by asking her to describe everything that happened in her classroom in great detail. Shame on him and every other reporter who stuck a microphone in a kid's face in the wake of the worst day of their life. We live in a society that shares far too much, that doesn't hesitate to open up to the media or post on Twitter and Facebook. It's bad enough when adults do that, but children (as young as five!) should be shielded from that and considered as off-limits as the crime scene inside the school.

Today was shameful in other ways for the media. In their rush to report, accuracy went out the window again. Three decades after Frank Reynolds implored his colleagues to "nail it down," being first (and putting up a "BREAKING NEWS!" graphic) still matters more than getting it right. That's why the shooter's name was reported incorrectly. That's why several websites posted pictures of people who shared the shooter's name but hadn't murdered any children today. That's why they told us the shooter's mother was a teacher who was killed at the school, when it turns out she didn't work there and was killed at her home.

Over time, errors are corrected, but not before our instant-information-distribution system repeats the mistaken details over and over again -- on multiple platforms. The horse gets out of the barn so fast these days that no one even bothers to see if the door is open.

And that's not going to change anytime soon, either.

Touring The Space Station

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Here's one of the coolest things I've seen in awhile, particularly for someone who's been a fan of the manned space program since its inception. This is Suni Williams, who holds the record for longest space flight by a woman, and was most recently commander of the International Space Station crew that returned to Earth last month. Prior to departure, she led a guided tour of the ISS to let us see what life is like onboard -- how and where the crew works, eats, sleeps, and (probably the most-asked question) goes to the bathroom...

Your Phone Will Smell You

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Each year at this time, IBM releases its Five In Five list, a group of prognostications of what to expect from computer technology five years from now. As Paul Bloom, the company's Chief Technology Officer, explained to me on KTRS/St. Louis today, the predictions for 2017 are about the five senses -- that is, computers that can smell, taste, touch, see, and hear. Listen, then click here to subscribe to these podcasts via iTunes!

Alan Sepinwall on Revolutionary TV

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In his new book, "The Revolution Was Televised," Alan Sepinwall (TV critic for HitFix.com) makes the case for a dozen shows that changed TV in the last decade -- from "The Sopranos" to "Deadwood" to "Mad Men" to "Breaking Bad."

I'm enjoying the book so much that I invited Alan to join me today on KTRS/St. Louis to discuss how they revolutionized the industry while appealing to smaller audiences than the previous generation's best shows. I also asked him to explain the origin of "Lost," the unique shooting style of "Friday Night Lights," and why so many great shows had final episodes that made their fans mad (from "St. Elsewhere" to "Seinfeld" to "The Sopranos"). And we discussed the impact of DVDs and streaming video via Netflix, social media and blogs giving showrunners immediate feedback, and how TV has surpassed movies as a vehicle for creative storytellers.

Listen, then click here to subscribe to these podcasts via iTunes!

Click here to order your copy of "The Revolution Was Televised: The Cops, Crooks, Slingers, and Slayers Who Changes TV Drama Forever."

16 Aralık 2012 Pazar

Rush to Judgment in Connecticut

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A few thoughts on this catastrophe in Connecticut, as the story and its ramifications are being sorted out.

1. As an old street reporter and city editor who's been around the track a few times, it seems to me that the police on the scene, from the earliest moments onward, behaved with brilliant professionalism in unspeakably difficult circumstances. This includes the first responders. If there is any flicker of human hope in this story of unmitigated horror, they (and those heroic teachers, below) give it to us, and attention must be paid.

2. What's to be said about those teachers at that school, the ones who died trying to protect little children, the others who handled a horrific situation with clear-eyed aplomb? They showed true and literal courage under fire, and we must honor them always.

3. Please, media, let's not rush to canonize the killer's slain mother. (Link). That's because, from the initial outlines at least as seen in this Washington Post story today, the mother, perhaps paranoid, was a gun nut with a clearly troubled son, whom she yanked out of school to home-school (uh-oh). At the same time, the mother nevertheless evidently raised that clearly troubled son, known to have difficulties getting along with others, as a budding gun-nut, and provided that clearly troubled son with ready access to powerful assault weapons.

4. Let's look more closely at the media hand-wringing, water-carrying on "mental health intervention," which usually consists of  encouraging the manifestly rapacious therapy industry to have more money to intervene even more in the worried-well general population. Meanwhile, as always, the mental health industry will continue to shrug off, if not totally ignore, the seriously mentally ill population. The seriously mentally ill, you see, tend to be resistant to treatment, difficult to handle and, alas, short on insurance reimbursement money. Big question to pursue: Given his evidently manifest emotional troubles, was this young mass murderer already receiving mental-health treatment -- and, if so, what kind, and by whom, and to what effect? This would not be the first time that a mass murderer turns out to have been already under psychiatric care. Link.http://www.independent.co.uk/news/world/americas/aurora-shooting-suspect-was-under-psychiatrists-care-7984483.html

Just asking. I wish the media would do the same.

### 

Google's Really Advanced Search

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You've know doubt heard of Advanced Search. How about Really Advanced Search?

I spotted this at the bottom of a Google Search Results page today and had to take a look.

Among the search features, including the usual ones, are:
  • words almost, but not quite entirely unlike:
  • rhyming slang for:
  • this exact word or phrase, whose sum of unicode code points is a mersenne prime:
  • subtext or innuendo for:
and this:
  • the words , but not , unless they contain either the intersection of phrases , , and or a gerund in which case the disjunction of and will also be taken into account (on Tuesdays). 
At the bottom of the page are also several links:

You can also... Tickle a unicorn Download our ranking code so you can run Google at home Search by odor Some of the features of really advanced search might make a good coding project. They might also be a challenge to explain. But they really make a better April Fools Joke.

Tips from Google: What's Missing?

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One of my colleague's recent bookmarks caught my eye:  How to solve impossible problems.  
The link is to a story by John Tedesco of the San Antonio Times about Google search guru Daniel Russell who posed a daunting challenge to a room full of investigative journalists:

What’s the phone number of the office where this picture was snapped?


Here's the photo:
What makes this challenge difficult is that there is no direct information about the office from which the picture was snapped.
According to the article, "(Russell) wasn’t asking for a phone number for the skyscraper in the picture, which sounds hard enough. He wanted the phone number of the precise office where the photographer was standing when the picture was taken.  Nothing in that office was even in the photo. Yet in a few minutes, Russell, a research scientist at Google, revealed the answer by paying attention to small details and walking us through a series of smart Google searches."

Yes, most of us don't put Google's full power to use. Advanced features can make searching more surgical.  The article goes on to illustrate Boolean modifiers (what works and doesn't) as well as operators many people haven't tried lately, if ever. It's a good summary; take a look.
But Google is all about finding. Nothing about how good a result may be. This is typical of most students. We laugh when we hear "If it's on the Internet, it must be true," but that's how students actually behave. We're getting better at finding. We've made little progress at evaluating.
It's really not Google's business to tell us what to believe. And we resist attempts at interference when it comes to second-guessing what we want to see--although search engines are paying attention to what we click and are influenced by our choices.  Which is why it becomes all the more important that we develop good investigative habits.
Spoiler Alert
I managed to find an answer I'm pretty sure is right, but there is still some conjecture involved. If you'd like to solve Russell's challenge, go ahead. Answers are easy to find, thanks to Google.  Here's Russell's blog, and some answers.  Did I/they get it right?

A Search I Couldn't Find

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I'm certain it happens to all of us.  We just can't find something we're looking for. We run out of options and/or energy and have to give up (for now or for good). It's one reason why I consider information research mastery on the Internet to be somewhere around 80%.

This happened to me recently while looking online for information about a musical score. A member of my church (where I'm the music director) recommended an arrangement of a hymn she heard while on vacation. Here's an excerpt from her email:
"I was in Albuquerque in May for my granddaughter's high school graduation; she played a recital on violin accompanied on piano. There was a beautiful arrangement of "Come, Thou Fount of Every Blessing, arranged by Paul Bailey and Charles Romer.  It would be a beautiful piece to play on a Sunday morning if you know of a violinist."
Normally, this would be plenty of information to track the piece down to a source.  I was hoping to find a copy to download (for free or a license), but would have settled to find the publisher and order a copy.

A sensible query would be:  come thou font of every blessing paul bailey charles romer.  It's pretty long, but to find the song title and the arrangers, this seems like the best path.  But it doesn't work. In Google, you get about six relevant entries matching the title and arrangers before Charles Dickens references start popping up--apparently the most popular match for Charles. None of the results is a musical score or a path to a score.

Putting quotes around the title is risky. Am I sure the title is spelled correctly or includes only these words?  There is another spelling for fount (font). Putting quotes around the arrangers names may also eliminate all the instances where a middle initial is used. But it's worth a try. Quotes around the title returns 2 results, neither of which is relevant. Quotes around the arrangers names (separately) returns about 6 results, none of which is a musical score. The results are mainly bulletins that shows the song was performed in a service.

Hmm.

I thought I would try a Deep Web search by going to a database of scores and publishers. The biggies in this field (e.g., www.sheetmusicplus.com, jwpepper.com, etc.) don't list the song with these arrangers. There are plenty of arrangements of the song, but by different arrangers. This is starting to feel like looking for a needle in a haystack. But which Deep Web haystack?

Advanced search filters didn't help, limiting results to violin and title or arrangers produced no relevant results that lined up all the information.


I did find the music online and downloaded it. But the granddaughter first had to share a link with me. Sometimes the quickest way is still to ask someone who knows.

There are other clues such as the publisher of the music that may be found just with good searching.  I found that before I gave up. I'll leave that as the challenge. Who published the music? And if you're up for a tough challenge, where can you download a copy?